Firm-approved playbooks
Lawtté says what you approve—greetings, questions, qualification criteria, and next steps—set by practice area and call type.

Lawtté is designed to keep your firm in control of what it says, what it can access, when a person takes over, and how every interaction can be reviewed.
Lawtté operates inside the scope your team approves, with a record of what happened and a clear path to a person when needed.
Lawtté says what you approve—greetings, questions, qualification criteria, and next steps—set by practice area and call type.
Client information is encrypted in transit and at rest, access-controlled, and handled under your data agreements across connected systems.
You decide which situations require a person. Lawtté transfers, notifies, or takes a structured message when a conversation crosses that line.
Calls can be recorded, transcribed, and searched so your team can review conversations and understand what action followed.

Capture only the fields required by the approved workflow.
Encrypt information in transit and at rest.
Apply it only to the configured action or decision path.
Send approved fields to the connected firm system.
Keep the interaction and outcome available for authorized review.
Data handling requirements, access, connected systems, and implementation-specific controls can be reviewed with your security team before launch.

Bring a call your firm handles every week. We'll show how Lawtté answers it, captures the right information, completes the next step, and sends the result into your workflow.