Discover the real workflow
We map the calls your firm receives, the questions that matter, what qualifies a lead, what must be escalated, and which systems hold the source of truth.
AI infrastructure for law firmsBuilt around your firm before it speaks for it.
We map your intake rules, systems, routing, and escalation paths. Then we test the workflow with your team before Lawtté handles a live conversation.
Shared across every productA controlled rollout, not a black-box install.
Every launch is shaped around how your firm already works. You review the workflow before clients ever meet it.
Configure the playbook
Lawtté is set up with your greetings, languages, branching questions, qualification criteria, scheduling rules, notifications, and handoff paths.
Test the edge cases
Your team runs real scenarios: urgent calls, unqualified matters, conflicts, missed transfers, different languages, rescheduling, and uncertainty. We refine the behavior before launch.
Launch, review, improve
Start with after-hours, overflow, one practice area, or the full workflow. Review recordings, transcripts, outcomes, and exceptions as the system learns your operation.
On every live conversationIt listens, decides, acts, and leaves a record.
During the conversation
During the conversation, the assistant listens carefully, understands the caller’s situation, and follows the qualification logic to determine the right next step.
- Answers immediately
- Understands the caller’s situation
- Follows your qualification logic
- Books, routes, or escalates
- Records and syncs what happened
A usable next step—not another voicemail.
Matter: Auto accident
Urgency: High
Consultation: Tomorrow, 9:00 AM
Status: Synced to the matter record
30 minutes
Built around your practice
No generic slide deck