Concierge

Reception and intake. Every call and chat answered — 24/7, in your client's language. Qualified against your criteria, booked before they hang up.
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Every call answered. Every case moving. Every lead worked. Lawtté is the AI layer that runs your firm's client operations end to end.

Works where your firm already works.
They are calling from the ER and they may call two more firms tonight. The first firm that answers, listens, and books the consultation gets the opportunity to earn the case.
Lawtté responds immediately, gathers the details your team needs, and moves the right matters forward while the caller is still on the line.



Answering is only the opening move. Lawtté carries each inquiry through the actions that turn interest into a usable matter.

Reception and intake. Every call and chat answered — 24/7, in your client's language. Qualified against your criteria, booked before they hang up.
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Client and matter coordination. Status calls answered, documents chased, updates sent, and everything already in Clio, Filevine, or MyCase. Your staff gets their day back.
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Lead revival and follow-up. The leads you wrote off get called, texted, and re-qualified — automatically. One firm closed 7% of 200 dead leads in 90 days.
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Firm-wide visibility. Every call, case, and lead in one view. Know what's working before Monday's meeting.
Explore →Reception and intake. Every call and chat answered — 24/7, in your client's language. Qualified against your criteria, booked before they hang up.
Explore →
Hundreds of voices across 100+ languages and accents — matched to your clients, not ours. Pick one, upload your own, or clone the voice your clients already trust.
Built for your client demographics, 100+ languages, regional accents, voice cloning included

You define what Lawtté says, what it never says, and when a human takes over. Every word is recorded, reviewable, and yours.
Lawtté says what you've approved — greetings, questions, qualification criteria — and nothing you haven't. Set per practice area, per call type.

Client information is encrypted in transit and at rest, access-controlled, and handled under your data agreements across calls and connected systems.

Some calls need a person. You decide which ones—and Lawtté transfers, notifies, or captures a structured message immediately.

Every call is recorded, transcribed, and searchable. Spot-check any conversation. Nothing happens off the record.

Not a generic script with your logo on it. Lawtté runs the questions, follow-ups, and workflows your practice actually requires — from the first call to the closed file, in whatever system your firm already uses.
See it run on your practice area →The 6pm accident call gets answered, qualified, and booked tonight. Treatment updates flow into the file without staff phone tag. The lead that didn't sign in March gets a call in June — and this time, signs.
A client calls in Spanish; the case updates in English. Document requests go out, get chased, and land in the file. You see every pending filing and every stalled case in one view.
The 2am arrest call is answered on the first ring, triaged by urgency, and escalated to the on-call attorney. By morning, the consult is booked and the intake is already in your system.
A difficult first call handled with patience — story captured once, never repeated. Court dates, document reminders, and check-ins run without your paralegal chasing them.
Fifty inquiries a week, qualified against your criteria before your team touches one. The 200 leads sitting in your CRM from last year? They're getting called right now.
Claimant timelines structured from the first conversation. High-volume intake that never gets sloppy at 4:55pm on Friday — and a dashboard showing exactly which claim types are growing.
Yes. Use Lawtté for after-hours calls, overflow, selected call types, or the full intake workflow. Routing and escalation are configured around your existing team.
Customize greetings, voices, languages, questions, branching logic, qualification criteria, routing, scheduling, notifications, and escalation paths.
No. Lawtté follows firm-approved scripts and workflows, captures information, and routes legal questions to your team.
Conflict-screening questions can be added to intake. Potential matches are flagged and routed to your team before the matter moves forward.
Yes. With a connected calendar, Lawtté can book, reschedule, or cancel consultations according to your availability and routing rules.
Lawtté follows your escalation rules: transfer the call, notify a team member, or capture a structured message for follow-up.
Most firms launch in weeks, depending on workflow complexity, integrations, and review requirements.
Client information is encrypted in transit and at rest, access-controlled, and handled according to your firm’s data agreements.
Disclosure is configured with your firm. Lawtté can identify itself as an AI assistant whenever your policy or applicable requirements call for it.

Bring a call your firm handles every week. We'll show how Lawtté answers it, captures the right information, completes the next step, and sends the result into your workflow.