AI Receptionist for Employment Law Firms

The Challenge

Workplace disputes are uniquely time-sensitive. The EEOC imposes strict filing deadlines: 180 days in most states, 300 days where state or local agencies have their own anti-discrimination laws. Miss that window, and your potential client loses their right to pursue a claim entirely. Employment law firms cannot afford to let calls go to voicemail or delay intake. Every day that passes without proper documentation and filing can jeopardize a valid case.

Callers reaching out about discrimination, harassment, wrongful termination, or wage disputes are often emotionally distressed. They may have just been fired, endured months of hostile treatment, or discovered they were paid less than colleagues for the same work. They need someone who listens with empathy while capturing the details that matter. A rushed or dismissive intake can make them feel unheard and send them to another firm. At the same time, employment cases require precise incident histories: dates, witnesses, documentation, and a clear timeline of events.

Discrimination and harassment cases demand particular sensitivity. Callers may be reluctant to share details over the phone. They may not know what information is legally relevant. Employment law firms need intake processes that put callers at ease while systematically gathering the facts needed for case evaluation. Balancing compassion with thoroughness is difficult for any receptionist, and after-hours callers often get nothing but voicemail.

How Lawtte Solves It

Lawtte is an AI virtual receptionist built for law firms that understand the stakes of employment law. It handles sensitive intake with empathy, using language and tone calibrated for callers who are upset, anxious, or uncertain. When someone calls at 8 PM after a difficult day at work, Lawtte greets them professionally, acknowledges the sensitivity of their situation, and begins gathering information in a structured, supportive way.

The AI captures workplace incident details: what happened, when, who was involved, and what documentation the caller has or needs. It tracks filing deadlines from the first call, flagging EEOC windows and state agency timelines so your team can prioritize time-sensitive matters. Lawtte also collects documentation requirements—performance reviews, termination letters, pay stubs, emails—and builds a checklist that flows directly into your case management workflow. Nothing falls through the cracks.

Lawtte answers every call, 24/7. No more voicemails from distressed employees who give up and call a competitor. No more missed deadlines because intake was delayed. Your firm gets structured intake notes, deadline alerts, and consultation bookings—all before your team picks up the phone.

Key Features

Incident type classification: Lawtte identifies the nature of the workplace dispute from the first conversation. Discrimination (race, gender, age, disability, religion), harassment (sexual, hostile environment), wrongful termination, wage and hour disputes, retaliation—each requires different intake questions and documentation. The AI routes the conversation accordingly, ensuring your team receives properly categorized matters with the right context.

Deadline awareness: EEOC filing deadlines vary: 180 days in most jurisdictions, 300 days where state or local agencies apply. Lawtte captures the incident date and calculates the filing window. It flags cases approaching deadlines and prioritizes them for immediate follow-up. Your firm never misses a filing window because intake sat in a queue.

Document collection checklists: Employment cases live and die on documentation. Lawtte builds a tailored checklist for each case type: termination letters, performance reviews, pay stubs, witness contact information, emails, and more. Callers know exactly what to gather before their consultation, and your team has a clear view of what is missing.

Employer identification: The AI captures employer name, size, industry, and tenure—details that affect jurisdiction, damages, and case strategy. Multi-incident tracking supports callers who have experienced repeated discrimination or harassment over time, building a timeline that strengthens the case.

Sensitive handling: Lawtte is trained to avoid judgment, use inclusive language, and give callers space to share at their own pace. It knows when to ask follow-up questions and when to pause. The result is intake that feels human, even when it is fully automated.

Benefits

Proper case documentation from the first call is a game-changer. When your team reviews a new matter, they have incident dates, employer details, witness information, and a document checklist already in place. No more back-and-forth emails to fill gaps. No more consultations where the caller arrives unprepared. Lawtte sets the stage for efficient case evaluation from day one.

Deadline compliance protects your clients and your firm. EEOC and state agency windows are non-negotiable. Lawtte ensures time-sensitive matters are flagged, prioritized, and routed for immediate attention. You reduce the risk of malpractice and give every potential client a fair shot at pursuing their claim.

Sensitive handling of emotional callers builds trust. Employment disputes are personal. Callers who feel heard and supported from the first interaction are more likely to retain your firm. They are also more likely to provide complete, accurate information when the intake process feels safe and professional.

Efficient case evaluation means your attorneys spend less time on unqualified matters and more time on cases that deserve attention. Lawtte qualifies leads by incident type, deadline urgency, and documentation status. Your team sees the full picture before the first consultation, so they can focus on what matters.

Integration

Lawtte integrates with the practice management tools employment law firms already use. Whether you run Clio, MyCase, or another employment-focused case management system, Lawtte syncs intake data, creates matters, and updates calendars automatically. The incident type, deadline dates, document checklist, and employer details flow directly into your workflow. No double entry, no manual handoffs.

Setup is straightforward. Connect your case management system, configure your intake questions and routing rules for employment matters, and Lawtte goes live. Your existing phone number can stay the same—calls route through Lawtte seamlessly. Your team gets a dashboard with real-time call summaries, deadline alerts, and scheduled consultations. You can filter by incident type, urgency, and documentation status to prioritize follow-up.

For employment law firms ready to handle every call with sensitivity, capture every deadline, and never lose a client to voicemail, Lawtte is built for you.